Spa Management

This three hour awareness seminar covers reasons for starting a new business to considerations before starting up and encountering problems to how to run your own business particularly in relation to the spa industry environment.

A range of various types of spa therapies available as well as from set-up, establishment, development to management, administration, sales, marketing, customer services and professionalism & ethics will be discussed.

We will also embark on a spa project from introduction, mission statement to location, legal requirements, insurance, finance, budget, layout and design plans to uniforms, linen selection, sundries, safety first, hygiene, rules and rostering.

Staff interviews, issues on employment obligations, product selection, equipment, pricing, treatment menu and packages, competition, advertising, marketing and public relations will also be discussed.

Topics include what is spa and its concepts, the various types of spas, its association in the mind-set, the 5 senses, natural ingredients to the changes from the term salon to day spas and the attitudes, expectations and obligations of the client and the therapist in this modern day.

Holistic alternative & complementary therapies will also be mentioned.

No pre-requisites required.